1. Information We Collect
We collect information you provide directly to us when creating an account, using our services, or communicating with us. This includes:
- Personal Information: Name, email address, country of residence, educational background
- Academic Preferences: Study interests, program preferences, university preferences
- Usage Data: How you interact with our platform, pages visited, time spent on site
- Communication Data: Messages sent through our platform, forum posts, support inquiries
- Technical Data: IP address, browser type, device information, operating system
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our educational services
- Personalize your experience and provide relevant university and program recommendations
- Communicate with you about our services, updates, and educational opportunities
- Connect you with universities, programs, and educational partners
- Process applications and facilitate admissions processes
- Analyze usage patterns to improve our platform functionality
- Ensure platform security and prevent fraud
- Comply with legal obligations and protect our legal rights
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Educational Partners: With universities and educational institutions you express interest in
- Service Providers: With third-party vendors who provide services on our behalf
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
- Safety and Security: To protect the rights, property, or safety of users
We do not sell your personal information to third parties for their marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Employee training on data protection
- Secure hosting and infrastructure
5. International Data Transfers
As an international educational platform, we may transfer your information to countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Adequacy decisions by relevant data protection authorities
- Standard contractual clauses approved by the European Commission
- Binding corporate rules and certification schemes
- Explicit consent for specific transfers
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Restriction: Request limitation of processing under certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdrawal: Withdraw consent for processing where applicable
To exercise these rights, contact us at privacy@aruksworld.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. Types of cookies we use include:
- Essential Cookies: Necessary for platform functionality
- Performance Cookies: Help us understand how users interact with our site
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods depend on:
- The nature of the information
- Legal and regulatory requirements
- The purposes for which we collected the information
- Your account status and activity
10. Third-Party Links
Our platform may contain links to third-party websites and services. This privacy policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by:
- Email notification to your registered email address
- Prominent notice on our platform
- In-app notifications for mobile users
Your continued use of our services after policy updates constitutes acceptance of the changes.
12. Contact Information
If you have questions or concerns about this privacy policy or our data practices, please contact us:
- Email: privacy@aruksworld.com
- General inquiries: support@aruksworld.com
- Data Protection Officer: dpo@aruksworld.com